PUBLIC OFFER

to the Agreement for the Provision of Electric Vehicle Charging Services

This public offer is addressed to an indefinite range of capable individuals and (or) legal entities (hereinafter – the Customer) and is an official proposal from Arilan Limited Liability Partnership (hereinafter – the Contractor), represented by General Director Tulchinsky Nazym Leonidovich, acting on the basis of the Charter, to conclude an agreement for the provision of electric vehicle charging services (hereinafter — the Agreement) in accordance with paragraph 1 of Article 387 of the Civil Code of the Republic of Kazakhstan on the terms specified in this offer.

The Contractor has the right, at any time and at its own discretion, to amend the terms of the Agreement or withdraw it. If the Contractor amends the terms of the Agreement, the amendments take effect from the moment the amended terms of the offer are posted on the Website https://www.arilan.kz/publicoffer and in the Arilan Energy Application, unless a different period is specified by the Contractor at the time of such posting.

The moment of full and unconditional acceptance of the Contractor's proposal to conclude the Agreement (i.e., acceptance of the offer), in accordance with paragraphs 1 and 3 of Article 396 of the Civil Code of the Republic of Kazakhstan (hereinafter – the Civil Code of the Republic of Kazakhstan), is deemed to be the Customer's performance of the conditions specified in Section 2 of this Offer.

This public offer contains all the material terms for the provision of electric vehicle charging services at electric vehicle charging stations.

"Agreement for the Provision of Electric Vehicle Charging Services" – an agreement concluded between the Contractor and the Customer at the moment the Contractor receives Acceptance from the Customer.

"Customer" — a citizen of the Republic of Kazakhstan, a foreign citizen, a stateless person, a Kazakhstani or foreign legal entity, an individual entrepreneur, or their representative, who applies to the Contractor for the purpose of obtaining services for charging the batteries of vehicles equipped with electric motors.

"EVCS" (electric vehicle charging station) — a charging station for electric vehicles at which charging services are provided to Customers.

The list of EVCS is provided in the Arilan Energy mobile application.

1. SUBJECT MATTER AND GENERAL PROVISIONS

1.1. The subject matter of this agreement is the provision by the Contractor to the Customer of a service for charging the battery of a vehicle equipped with an electric motor (hereinafter – the electric vehicle) with electrical energy.

1.2. If the terms set out in this agreement are accepted (acceptance), any fully capable individual, as well as any authorized representative of a legal entity with the right to conclude an agreement, becomes a Customer upon accepting the Offer, and the Agreement for the provision of services is deemed concluded on the terms of this Agreement.

1.3. Acceptance is deemed to have been made from the moment the actions specified in clauses 2.1.1–2.1.2 are performed, and confirms that the Customer understands the significance of their actions and that all terms of the Agreement are clear to them. A Customer who accepts this Offer accepts this Offer in full and without reservation.

2. ACCEPTANCE OF THE OFFER

2.1. In accordance with the terms of this Offer, Acceptance is deemed to be the performance by the Customer of the following actions:

2.1.1. Registration of the Customer in the Arilan Energy application, available in the Google Play and AppStore electronic stores.

2.1.2. Connecting the electric vehicle to an EVCS available in the Arilan Energy application and selected by the Customer, by connecting the cable to the connector in accordance with the instructions provided in the Arilan Energy mobile application.

3. PROVISION OF CHARGING SERVICES

3.1. The Contractor undertakes to provide the Customer with electric vehicle charging services at the EVCS available in the Arilan Energy mobile application.

3.2. To receive the service, the Customer must:

3.2.1. install the Arilan Energy mobile application;

3.2.2. register in the Arilan Energy mobile Application;

3.2.3. select an EVCS available in the Arilan Energy mobile application;

3.2.4. follow the instructions of the Arilan Energy mobile application to obtain the charging service at the relevant EVCS.

3.3. The Contractor is not liable to the Customer if the refusal to provide the charging service is caused by the following reasons:

— the Customer's failure to comply with the terms of this Offer;

— viruses affecting the operation of the Arilan Energy application;

— interruption of communication channels and failure of server infrastructure at the level of backbone communication channels, data exchange centers, computing centers, as well as regional and local communication lines;

— at the time the service is obtained at the EVCS, the software or equipment of the EVCS itself is inoperative;

— failures and difficulties in the operation of the global Internet or its individual segments, disruptions in the operation of addressing systems (DNS), etc.;

— unauthorized actions by third parties aimed at causing any type of damage to either Party, carried out using electronic software and/or hardware or combinations thereof, including deliberate actions to disrupt or overload communication channels, the operability of server infrastructure, unauthorized access to the management of software systems, and access to confidential information (hacking, DDoS attacks, distribution of malicious program code, disabling of software and hardware, etc.);

3.4. After each successful account balance top-up transaction from a bank card, the Arilan Energy service sends a receipt to the email address specified by the Customer in the application.

3.5. The receipt is generated based on the readings of the EVCS at which the charging services were provided. The receipt for the completed transaction indicates the date and time the service was received, the amount of service provided, and the cost of the service provided.

The Customer understands and agrees that after the charging session at the EVCS ends, due to the technical characteristics of the EVCS, the latch of the charging cable (or the locking cover on the EVCS) is unlocked, and any third party may remove the electric cable from the electric vehicle. The Customer must be aware of the approximate time the charging will end in order to personally disconnect the cable from the vehicle and/or the EVCS. The Contractor is not liable for any adverse consequences arising from the Customer's failure to comply with the provisions of this clause.

4. TERMS OF SERVICE PURCHASE AND PAYMENT PROCEDURE

4.1. The list of EVCS at which the Customer can receive electric vehicle charging services is indicated in the ARILAN ENERGY mobile application.

4.2. Payment for the service is calculated at the price established in the manner specified in the ARILAN ENERGY mobile application. The Customer agrees that, prior to accepting this Offer, the Customer has reviewed and agreed to the stated prices.

4.2.1. The Contractor has the right to offer the Customer an alternative cost for the Service provided the Customer purchases an "Arilan Alga" subscription. In this case, the subscription cost is non-refundable.

4.3. The Contractor provides the Customer with EVCS services only if the Customer has a sufficient balance in their ARILAN ENERGY application account to cover the charging session.

4.5. The Customer gives unconditional consent to the debiting of funds for the service received and to the making of other payments under this Agreement from the ARILAN ENERGY account without acceptance.

4.6. The Customer tops up the balance in their ARILAN ENERGY application account by making an electronic payment over the Internet through the Contractor's partner bank, in accordance with the Rules of international payment systems, based on the principles of confidentiality and payment security, encryption, and data transmission over closed communication channels. The entry and processing of the Customer's bank card data takes place on the secure payment page of the partner bank providing the payment service.

4.7. Payment by bank card is processed through the ForteBank acquiring platform. The ARILAN ENERGY application is connected to ForteBank JSC's online acquiring service. The Customer pays for the service using a Visa or Mastercard bank card. After selecting the field to top up the balance, a secure window will open with ForteBank JSC's payment page, where the Customer must enter their bank card details. The 3-D Secure protocol is used for additional cardholder authentication. If the Customer's card-issuing bank supports this technology, the Customer is redirected to its server for additional identification.

The online payment service is carried out in accordance with the rules of the international Visa and MasterCard payment systems, based on the principles of confidentiality and payment security, using the most up-to-date methods of verification, encryption, and data transmission over closed communication channels. Bank card data is entered in a secure window on ForteBank JSC's payment page.

On the payment page, the card number, cardholder name, expiration date, and the three-digit security code (CVV2 for VISA or CVC2 for MasterCard) must be entered. All the necessary data is printed on the surface of the bank card.

CVV2/CVC2 is a three-digit security code located on the back of the card.

In the same window, the page of the Customer's card-issuing bank opens for entering the 3-D Secure code. If the Customer does not have a static 3-D Secure code set up, it will be sent to the Customer's phone number via SMS.

3-D Secure is the most advanced technology for ensuring the security of card payments over the internet. It makes it possible to reliably verify the identity of the cardholder performing the transaction and to minimize the risk of fraudulent card transactions.

5. LIABILITY OF THE PARTIES

5.1. The Contractor is not liable for interruptions in the provision of services caused by technical errors/software or equipment failures.

5.2. If the Customer's actions while receiving the service result in penalties being imposed on the Contractor or cause losses to the Contractor, such penalties or losses shall be reimbursed by the Customer in accordance with the current legislation of the Republic of Kazakhstan.

5.4. Unless proven otherwise by the Customer, it shall be presumed that any vehicle fire and/or damage to the battery and/or any electronic or physical component of the vehicle and/or its software while receiving the service, and any resulting damage and/or harm to the life or health of any person, is caused by a manufacturing defect in the vehicle.

5.5. The Contractor is not liable for harm and/or damage to the Customer's property or to third parties, including liability for harm to life and health, arising in connection with the provision of the service.

5.6. Under no circumstances shall the Contractor be liable to the Customer for lost profits,

6. FINAL PROVISIONS

6.1. The Agreement takes effect from the moment the Customer accepts its terms and remains in effect until the Parties have fully performed their obligations under the Agreement.

6.2. By concluding the Agreement for the Provision of Electric Vehicle Charging Services, the Customer, in accordance with the Law "On Personal Data and Its Protection," consents to the processing, storage, and other use of personal data contained in documents and other information transmitted to the Contractor for the purpose of ensuring the performance of the concluded agreement.

6.3. The Contractor has the right, at any time, to amend the text of this Offer, post a new Offer, suspend the Offer, or withdraw the Offer. Amendments become effective once posted on the Website and in the ARILAN ENERGY mobile application. The Customer undertakes to independently monitor any amendments/additions to the Offer.

6.4. The Customer's performance of actions to obtain the charging service after any amendments/additions have been made to this Offer constitutes confirmation of the Customer's unconditional agreement with such amendments/additions.

6.5. Disputes and disagreements related to the performance of this Offer shall be resolved by the Parties through a pre-trial (claims) procedure. If no agreement is reached, disputes shall be referred to court in accordance with the current legislation of the Republic of Kazakhstan.

6.5.1. In case of variant reading the Russian version of Offer's text is determinant.

6.6. Contractor's details:

Republic of Kazakhstan,

Almaty, Khodzhanov St. 41 B

BIN: 120840016742

KBe: 17

BIC: IRTYKZKA

Account number: KZ7696502F0016202135 KZT

Branch of ForteBank JSC in Almaty

website www.arilan.kz