How to request deletion of personal data
Following these steps will help you effectively create a request to delete personal data from the app and protect your privacy.
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1
Identify the information
Before starting the deletion request, make sure you can identify all of your personal data stored in the app. This may include your name, email address, phone number, and any other information you provided when creating an account or using the app.
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2
Find the privacy policy
Before submitting a request, review the app’s privacy policy to understand what data is collected, processed, and stored, and how you can request deletion of your data.
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3
Prepare the request
Create a written request to delete your personal data from the app. Include your name, identity document details, contact information, and the specific personal data you want deleted. Make sure the request clearly and accurately describes which data you want removed.
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4
Send the request
Send your personal data deletion request to info@arilan.kz. Make sure it is sent to the correct recipient and contains all the necessary information.
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5
Track the request status
After sending the request, follow its status. Depending on the app’s policy and applicable law, your data may be deleted within a certain period. If needed, contact the app’s representatives for an update.
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6
Receive confirmation
After the deletion request is completed, make sure you receive confirmation from the app that your data has been successfully deleted. If there is no confirmation or the result is unsatisfactory, call +7 705 144 40 04 to resolve the issue.